PwC is introducing a new certification programme to strengthen critical thinking and decision-making skills among its workforce as artificial intelligence (AI) changes workplace roles.
The programme will cover more than 85,000 partners and employees across PwC’s United States and Mexico offices, as well as its Acceleration Centres.
The firm plans to begin the training in December 2026. Participants are expected to complete it by June 2027. PwC
Building critical thinking skills
The initiative will help employees assess information, question assumptions and make sound decisions. It will also teach them how to evaluate AI-generated information before using it in professional work.
The programme will begin with an assessment of each participant’s thinking style. Employees will then attend training sessions and complete practical simulations based on workplace situations.
PwC will also introduce personalised AI coaching to help workers apply these skills to their daily responsibilities. Yahoo Finance
Extending training to universities
PwC plans to make its critical thinking framework available to universities from early 2027. The firm will also support selected institutions in developing learning materials for students.
The initiative reflects growing concerns about how increased reliance on AI could affect workers’ ability to analyse information independently.
PwC said human judgment remains essential as businesses adopt AI tools across their operations.
Sources: PwC official announcement · Bloomberg Law report
