MTN Nigeria has announced that the recent cancellation of airtime and data loan debts for some subscribers was due to an error in the company’s system.
This is even as subscribers, who believed the telecommunication firm deliberately cancelled their debts, have gone to social media to jubilate and appreciate the firm for it’s magnanimity.
“Users would still be responsible for paying the ostensibly cleared bills even after MTN fixes the problem that caused the debts to vanish from their accounts,” the official said.
The official explained that the disappearance of debts in the subscribers’ accounts was a “glitch,” meaning that the subscribers will still have to pay the supposed cleared debts once MTN rectifies the error.