(DDM) – The Federal Competition and Consumer Protection Commission (FCCPC) has sealed the Ikeja Electric Distribution Company office in Alausa, Lagos, over alleged violations of consumer rights.
DDM gathered that the enforcement action followed complaints that Ikeja Electric failed to comply with regulatory directives and neglected consumer welfare obligations.
According to Channels News, the commission acted on Thursday, December 11, 2025, after repeated attempts to secure voluntary compliance from the electricity provider proved unsuccessful.
The FCCPC’s Director of Surveillance and Investigation, Bola Adeyinka, stated that Ikeja Electric had been given numerous opportunities to address the issues before the office was sealed.
The violation concerns a directive from the Nigerian Electricity Regulatory Commission (NERC), which ordered Ikeja Electric to unbundle a Maximum Demand account into twenty separate accounts for nineteen residential units and one service point.
The failure to implement this directive reportedly left a consumer without electricity for over two years despite payment of all required charges.
The commission had first issued a directive to Ikeja Electric in April 2025, followed by a Compliance Notice on October 2, 2025, both of which the company ignored.
FCCPC explained that sealing the office became a necessary step after dialogue, warnings, and repeated compliance requests failed to yield results.
Officials noted that the closure will remain in effect until Ikeja Electric confirms in writing that it has fully complied with the regulatory requirements.
The commission emphasized that consumer rights are protected under the Federal Competition and Consumer Protection Act, which mandates prompt resolution of such grievances.
Observers say the action underscores the FCCPC’s commitment to enforcing regulations and ensuring accountability among service providers in Nigeria.
Consumers have long complained about inconsistent electricity supply, billing disputes, and delays in addressing grievances, making regulatory oversight critical.
Ikeja Electric, which serves millions of residents across Lagos, had not released an official statement at the time of reporting regarding the sealing of its office.
Experts noted that regulatory enforcement actions such as this are important to maintain public confidence in utility providers and protect citizens from prolonged service disruptions.
The FCCPC’s move has been widely discussed on social media, with consumers praising the commission for taking decisive action against perceived corporate negligence.
Analysts said this incident may prompt other utility companies to improve compliance with directives and prioritize consumer rights to avoid similar sanctions.
Legal experts highlighted that the NERC and FCCPC possess complementary regulatory authority to oversee electricity distribution and enforce compliance with federal consumer protection laws.
The sealing of Ikeja Electric’s Alausa office is a clear signal that regulatory bodies are prepared to escalate enforcement when companies fail to address consumer grievances promptly.
Stakeholders are closely monitoring the situation to see how quickly Ikeja Electric responds and whether full restoration of services and compliance will follow the commission’s demands.
This action could set a precedent for stronger regulatory enforcement across Nigeria’s electricity sector, potentially influencing policy implementation and corporate accountability.