LAGOS, NIGERIA — The Nigeria Customs Service at the Murtala Muhammed International Airport has urged courier companies to address delays in parcel delivery. The service said parcels should be presented for assessment promptly.
The call was made on Wednesday by the Customs Area Controller, MMIA Command, Comptroller Suleiman Bomai. He spoke during a meeting with courier operators in Lagos.
The Delay Problem
Bomai said the command had received complaints about delays. He said parcels often sit in courier warehouses for days before being presented for customs assessment.
He said the delays frustrate importers and slow down trade. He also said they create opportunities for theft and damage.
“Courier companies must improve their processes. Parcels should be presented for assessment without unnecessary delay,” Bomai stated.
Customs Reforms
The Customs Area Controller said the service had implemented reforms to speed up clearance. He said the use of technology has improved efficiency. He said the command now operates a 24-hour clearance system.
He urged courier companies to take advantage of the reforms. He said they should ensure that their documents are complete and accurate.
Courier Companies’ Response
Representatives of courier companies attended the meeting. They acknowledged the challenges. They promised to improve their operations.
They also raised concerns about the high cost of clearance. They said this affects their competitiveness. They called on the government to review the charges.
What This Means
Parcel delays are a major problem for e-commerce and international trade. Nigeria’s courier sector is growing rapidly. But inefficiencies are holding it back.
The Customs Service is taking steps to address the problem. But courier companies also have a role to play. They must invest in better systems and processes.
What Happens Next
The Customs Service will continue to engage with courier companies. It will monitor their performance. It will also take action against those that fail to comply.
For now, importers are advised to use reputable courier companies. They should also ensure that their documents are in order.
