A Nigerian woman has raised concerns over the conduct of an inDrive driver after she alleged that the driver refused to stop at her requested destination and continued driving at high speed on the expressway.
The woman, whose identity was not immediately established, made the allegation on social media while questioning the safety of passengers using the ride-hailing platform.
“InDrive, are you people recruiting kidnappers into your organization? Because your rider yesterday refused to stop me where I was going to and he was driving full speed on the express,” she alleged.
According to her account, the incident left her concerned about what could have happened if the driver had continued driving beyond her intended destination. She also claimed that the driver told her that reporting the incident to inDrive would not result in any action.
Her allegation has sparked renewed conversations about passenger safety and the responsibility of ride-hailing companies to respond promptly to complaints involving drivers.
The latest complaint comes amid previous safety-related allegations involving inDrive drivers in Nigeria. In June 2024, former Big Brother Naija housemate Daniella Peters publicly alleged that she was almost kidnapped after booking an inDrive ride in Abuja. Peters said she asked the driver to stop shortly after the trip began because she became uncomfortable with his behaviour, but alleged that he locked the doors and began speeding.
She said she eventually managed to open the vehicle manually and jumped out while the driver continued driving away.
There have also been other complaints involving passengers who said drivers stopped before reaching their destinations or behaved aggressively when challenged about routes.
In June 2025, a woman accused an inDrive driver of assault and threatening her after she corrected him over the route to her home. She alleged that the driver eventually stopped on an expressway and ordered her out of the vehicle before allegedly reversing while the car door was still open.
More recently, in July 2026, another woman accused an inDrive driver of assault following a disagreement over a ₦600 fare balance. In response to that case, inDrive said it had concluded an internal investigation and permanently banned the driver involved, while encouraging users to report safety concerns through the app’s Support or Safety Centre.
The company has previously said that passenger and driver safety is a major priority and that it investigates individual complaints. In a statement addressing safety concerns in Nigeria, inDrive said drivers are required to provide verified documentation and that the platform has safety features including an emergency function, journey-sharing options and a Safety Centre. The company also said drivers or passengers found to have behaved inappropriately could be permanently banned from the platform.
However, the company’s handling of individual complaints has also attracted public scrutiny. In October 2025, for instance, inDrive initially restricted a driver’s account after a passenger accused him of facilitating a robbery. Following its review, the company said it found no confirmation of misconduct and reinstated the driver, stressing that it had reviewed the accounts of both parties.
The latest woman’s allegation has therefore added to an ongoing debate about how ride-hailing platforms handle complaints and how quickly passengers can obtain assistance when they feel unsafe during a trip.
While there is currently no independent confirmation that the driver involved in the latest allegation intended to kidnap the woman, her account has renewed calls for passengers to take unusual driver behaviour seriously and use available emergency and reporting channels when they feel threatened.
It also puts renewed attention on the need for ride-hailing companies to ensure that complaints involving potentially dangerous conduct are investigated promptly and transparently.
