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MTN accused of draining customer data while denying wrongdoing

By Evi Abinama

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MTN Ghana’s Chief Executive Officer, Stephen Blewett, has strongly refuted allegations that the telecom giant deliberately depletes customer data.

His defense, reported by Diaspora digital media DDM) corespondents comes amid growing concerns from subscribers in Nigeria, where MTN serves over 80 million users.

Consumers across Nigeria have raised alarms over unexplained data losses, questioning whether telecom providers are engaging in unfair practices.

Regulatory agencies, including the Nigerian Communications Commission (NCC) and the Federal Competition and Consumer Protection Commission (FCCPC), have been flooded with complaints.

Subscribers are demanding urgent investigations into what they consider unauthorized reductions in their internet data.

Many customers claim that despite limited browsing activity, their data depletes at an unusually fast rate.

Some have shared experiences of purchasing data bundles that vanish within hours, even when used sparingly.

These suspicions have triggered widespread conversations on social media, with affected customers calling for transparency from telecom operators.

Telecom Operators Deny Wrongdoing

In response to the backlash, telecom operators, including MTN, have denied engaging in unethical practices.

They attribute the rising data consumption to technological advancements and evolving consumer usage patterns.

One of the key explanations given is the shift from 3G and 4G networks to 5G technology.

According to telecom companies, higher-speed networks naturally consume more data, even when performing the same activities as before.

Streaming platforms such as YouTube, Netflix, and TikTok automatically adjust video quality based on network strength.

As a result, customers may unknowingly consume more data when connected to faster, high-quality networks.

Despite these explanations, many consumers remain unconvinced, arguing that their data usage does not align with their online activities.

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Some have called for independent investigations into the data depletion issue to determine whether telecom companies are at fault.

Stephen Blewett Addresses Allegations

At a recent media briefing held at MTN House in Accra, Blewett addressed the controversy head-on.

He acknowledged that accusations of data theft are not new, stating that similar concerns have emerged in every country he has worked in.

“I’ve heard people say, ‘You’re stealing my data’ in every country I’ve worked in,” he remarked.

However, he categorically denied any wrongdoing, stating, “I swear to God as my witness: we have no reason to steal your data.”

Blewett emphasized that MTN has no financial motivation to manipulate customer data usage.

He explained that his performance bonuses are based on transparent revenue reporting, not hidden charges.

“If I steal data, I can’t report it—I’d lose my bonus,” he stressed, dismissing allegations of data theft.

He further argued that faster internet speeds naturally lead to increased data consumption.

“When your signal is stronger, it’s like Pac-Man eating your data,” he said.

The analogy was meant to illustrate how improved connectivity can lead to higher data usage without customers realizing it.

Customers Remain Skeptical

Despite Blewett’s reassurances, many Nigerian subscribers continue to suspect unethical practices by telecom providers.

Social media platforms are filled with complaints from customers questioning why their data disappears so quickly.

Some have shared screenshots of data bundles depleting in real-time, despite minimal online activity.

There is also frustration over the lack of detailed breakdowns of how data is consumed.

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Many users believe telecom companies should provide clearer billing structures to improve transparency.

Some consumer rights groups have urged the Nigerian government to enforce stricter oversight on data pricing and usage.

They argue that without independent monitoring, telecom operators may continue to exploit customers.

MTN’s Auditing and Regulatory Oversight

Blewett defended MTN’s integrity, stating that the company undergoes strict auditing processes to ensure fair billing.

“Our billing system is independently audited—any errors would disrupt our financial records,” he assured.

He highlighted that MTN has a dedicated revenue assurance team that monitors billing discrepancies.

“We don’t want revenue leaks or incorrect charges,” he added.

Despite these claims, many customers remain wary and demand more transparency in data consumption tracking.

Some have suggested that MTN introduce detailed daily usage reports to allow users to track their data consumption more accurately.

The Global Data Consumption Debate

The issue of data depletion is not unique to Nigeria or Ghana.

Across the globe, telecom subscribers have accused providers of suspicious data consumption.

Experts argue that as network speeds increase, background processes and app updates consume more data.

Most modern smartphones automatically update applications, sync cloud storage, and run background tasks without users actively browsing.

These hidden data-consuming activities may contribute to the perception that telecom companies are stealing data.

However, critics argue that service providers should do more to educate consumers on managing their data usage.

As tensions between Nigerian consumers and telecom giants continue, there is an urgent need for greater accountability in the industry.

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Regulators like the NCC must enforce transparency measures to ensure fair treatment of consumers.

Telecom providers should implement detailed data usage breakdowns to restore public trust.

Customers must also take proactive steps to monitor their data settings and limit background data consumption.

Without decisive action, the skepticism surrounding telecom operators will continue to grow.

MTN and other telecom giants must prioritize customer trust and transparency to maintain their reputation in Nigeria’s competitive market.

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VIDEO: Soludo’s government under fire over alleged fatal attack on businessman

DDM News

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(DDM) – A disturbing case of alleged brutality by revenue enforcement agents in Anambra State has sparked outrage across the state and beyond.

Diaspora Digital Media (DDM) gathered that the deceased, identified as Mr. Okechukwu Theophilus Akaneme, a former chairman of the Onitsha Chamber of Commerce, reportedly suffered fatal injuries after being beaten by state revenue agents on October 11 last year.

Eyewitness accounts claim the assault stemmed from a dispute over unpaid waste management fees.

Family sources stated that Mr. Akaneme, who was reportedly in good health before the incident, sustained a severe spinal cord injury that left him paralyzed from the shoulders down.

Despite being rushed to the hospital and admitted into the intensive care unit, the businessman never fully recovered.

Medical expenses reportedly soared to ₦80 million, of which the Anambra State Government allegedly paid only ₦40 million, leaving the bereaved family with an outstanding debt of ₦40 million.

Critics say this tragic incident underscores what they describe as a culture of “revenue enforcement rascality” under Governor Chukwuma Soludo’s administration.

Business leaders argue that the practice of aggressive tax enforcement is driving fear among traders and investors in Anambra.

The video that went viral, obtained by DDM, named Mr. Joseph Okoye of Aswama as the alleged leader of the team that attacked Akaneme.

Police officers who reportedly accompanied the enforcement team have also been accused of complicity in the incident.

Sources close to the case say the Commissioner of Police in Anambra State has yet to make arrests, raising concerns about possible compromise or incompetence.

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The victim’s family has called on the state government to take responsibility, prosecute those involved, and provide adequate compensation beyond partial hospital payments.

Human rights advocates have also joined the call for justice, warning that the impunity surrounding such incidents erodes public confidence in government institutions.

Critics argue that the value placed on human life under the current administration appears alarmingly low, citing similar complaints of excessive force by state task forces in the past.

Governor Soludo, a professor of economics and former Central Bank of Nigeria Governor, is facing mounting pressure to respond to allegations that his administration tolerates reckless enforcement practices.

Analysts say the incident could damage Anambra’s image as a safe and viable destination for investors.

Security and respect for human rights, they argue, are prerequisites for attracting major investments and fostering economic growth.

Political observers believe the government’s response to this case will be a major test of its commitment to justice, transparency, and the rule of law.

As public outrage grows, civil society groups, including the Coalition for the Protection of Democracy (COPDEM), are reportedly considering mass campaigns to demand accountability.

The late Mr. Akaneme has since been buried, but his family remains burdened by financial debt and grief.

Calls for justice continue to echo across Anambra, with residents asking how much value Governor Soludo places on the life of an ordinary citizen.

The police, the government, and all agencies involved are yet to issue a comprehensive statement addressing these allegations.

 

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2027: PDP Southern leaders meet in Lagos, vow unity before zoning debate

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(DDM) – Governor Seyi Makinde of Oyo State has stressed that the Peoples Democratic Party (PDP) must be fully united before serious talks on its 2027 presidential candidate can begin.

Diaspora Digital Media (DDM) gathered that the call came during the PDP Southern Zoning Consultative Summit held in Ikeja, Lagos, where top party stakeholders convened to deliberate on internal reforms and a credible zoning formula ahead of the party’s national convention.

Makinde told reporters after the closed-door session that rebuilding trust, strengthening internal cohesion, and reconnecting with Nigerians must be the primary agenda before candidate selection.

He warned that rushing into zoning or candidate discussions without first addressing structural cracks within the party would doom the PDP to another electoral disaster.

The governor noted that critics who claim PDP is politically dead will be proven wrong as the party regains its organisational strength.

He insisted that the outcome of the Lagos meeting had already demonstrated the party’s willingness to put aside internal disputes for the sake of unity and national credibility.

Makinde emphasised that the summit was not statutory but necessary to engage stakeholders across all southern states in meaningful dialogue.

He added that democracy thrives on consultation, inclusivity, and respect for diverse voices within a party structure.

He said democracy should not be reduced to mere power grabs but should reflect credible engagement that represents the will of the people.

The Lagos summit was attended by prominent PDP leaders, including Governor Douye Diri of Bayelsa State, Governor Ademola Adeleke of Osun State, and representatives of Governor Peter Mbah of Enugu State.

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Also present were former PDP Deputy National Chairman Chief Bode George, Board of Trustees Chairman Senator Adolphus Wabara, and several former governors including Olagunsoye Oyinlola, Udom Emmanuel, and Sam Egwu.

Makinde revealed that at least 12 of the 17 southern states were fully represented by zoning committee members, National Assembly representatives, and party elders.

The gathering also discussed the strategic role of the southern region in shaping the PDP’s chances in 2027, particularly given the intense political calculations expected around power rotation.

PDP’s history of zoning has been controversial, often sparking internal divisions over whether the presidency should rotate between the North and South.

In 2022, the party faced criticism after nominating Atiku Abubakar from the North despite calls for a southern candidate, a decision many analysts say fractured its support base in the 2023 elections.

This historical backdrop has heightened expectations ahead of the 2027 convention, with southern leaders pressing for early consultations to avoid past mistakes.

Makinde acknowledged that winning recent by-elections, particularly in Oyo State, had boosted PDP’s morale and disproved claims that the party was politically irrelevant.

He said the success reflected the resilience of PDP supporters and the commitment of its leaders to reclaim national dominance through hard work and strategic alliances.

The governor stressed that Nigerians are yearning for an alternative to the ruling All Progressives Congress (APC), adding that the PDP must present itself as a credible force.

He explained that Thursday’s meeting was part of a broader strategy to ensure the party’s zoning formula reflects fairness, justice, and national balance.

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He also confirmed that more consultations will take place across southern states and eventually at the national level before the convention.

Political observers note that Thursday’s summit reflects growing pressure on the PDP to consolidate its base ahead of a highly competitive election season.

Analysts argue that the party’s ability to reconcile its factions and adopt an inclusive approach could determine its viability in 2027.

Makinde expressed confidence that the deliberations in Lagos would pave the way for further engagements capable of repositioning the party for victory.

He urged Nigerians to remain patient and optimistic as the PDP undertakes internal reforms to rebuild confidence in its leadership.

The meeting was called under the auspices of the PDP Zoning Committee, chaired by Governor Douye Diri, and was described as a success by attendees.

Stakeholders are expected to reconvene in the coming weeks for broader consultations and final recommendations before the party’s National Executive Council meeting.

Makinde closed by reiterating that zoning, candidate selection, and electoral strategy would only succeed if the PDP first restores unity, discipline, and credibility within its ranks.

 

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NERCO, COPDEM pushes for urgent electoral reforms as 30-day deadline nears

DDM News

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The Nigerian Electoral Reform Coalition and COPDEM have stepped up advocacy efforts as their 30-day deadline for electoral reforms nears.

(DDM) – The Nigerian Electoral Reform Coalition (NERCO) has undertaken an advocacy visit to the National Assembly (NASS) as part of its campaign for immediate electoral reforms.

Diaspora Digital Media (DDM) reports that the visit, held on Tuesday, marked the 20th day of the 30-day deadline NERCO had given lawmakers to initiate credible electoral reform.

According to NERCO representatives, the group had earlier delivered a letter to Senate President Godswill Akpabio and House Speaker Tajudeen Abbas on May 9, 2025, demanding urgent legislative action to overhaul the nation’s electoral system.

The coalition expressed disappointment over the lack of response from either chamber of the National Assembly.

NERCO stated that its advocacy involves Nigerians across faith-based, religious, and civic organizations who are committed to achieving a transparent and credible electoral process ahead of future elections.

The coalition emphasized that its demands are simple but critical to Nigeria’s democratic growth.

First, NERCO called for a credible process of appointing leadership at the Independent National Electoral Commission (INEC).

The group argued that only reputable and impartial individuals should oversee the commission, to avoid bias in election administration.

Second, NERCO demanded the full digitalization of the voting and result collation system.

The group stressed that accreditation, voting, and result display must be instantaneous and transparent, eliminating manual collation that has historically enabled electoral fraud.

NERCO insisted that these reforms are not “rocket science” and have been successfully implemented in other countries, adding that Nigeria must be ready to lead if necessary.

The coalition warned that failure to meet the 30-day deadline would prompt further actions, which it described as more intense than the current advocacy visit.

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The group reaffirmed that its movement is self-funded and not driven by political sponsorship, describing it as a reflection of Nigerians’ collective frustration with flawed electoral processes.

COPDEM, the Coalition for the Protection of Democracy, also reacted to the visit, calling NERCO’s push “a timely reminder of Nigeria’s democratic responsibilities.”

COPDEM stated that the National Assembly must see electoral reform as an urgent priority, not a political bargaining tool, and called for immediate dialogue between legislators and civil society groups.

NERCO concluded by reiterating its demand that electoral reforms be passed within 2025, warning that delays would be unacceptable to Nigerians.

 

 

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Vance faces fierce protests during DC national guard visit

DDM News

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Vice President JD Vance’s visit to Washington, DC’s Union Station led to heated protests against the Trump administration’s security policies.

(DDM) – Vice President JD Vance’s visit to Union Station in Washington, DC, on Wednesday sparked a heated confrontation with demonstrators opposing the Trump administration’s security policies.

Diaspora Digital Media (DDM) gathered that Vance had arrived to host a lunch with National Guard members deployed by President Donald Trump. The troops were stationed across the capital following heightened security concerns. However, his remarks were frequently drowned out by chants from angry protesters.

Witnesses reported that Vance entered a Shake Shack restaurant at Union Station to a mix of applause and loud boos. Some patrons chanted “USA, USA, USA” in support of the vice president, while others responded with cries of “shame” and “we want the military out of our streets.”

The vice president, joined by Defense Secretary Pete Hegseth and White House deputy chief of staff Stephen Miller, greeted troops and thanked them for their service. But tensions escalated when protesters, blocked from the second floor where the officials were gathered, intensified their chants and disrupted a press gaggle with Vance.

Speaking to reporters, Vance dismissed the protesters as “crazy” and “communists,” accusing them of misrepresenting the city’s views on public safety. Miller went further, labelling demonstrators as “elderly white hippies” and claiming, without evidence, that they were “not part of the city.”

Vance defended the administration’s stance, recounting a previous visit to the station where he claimed his family encountered “violent vagrants” that left his children frightened. “People want safer streets, and we’re here to ensure that,” he said.

The Trump administration has faced sharp criticism for ordering the deployment of the National Guard and FBI to patrol Washington, DC, and for attempts to assume control of the city’s police department. A Washington Post-Schar School poll shows that roughly eight in ten DC residents oppose these measures, reflecting deep tensions between federal authorities and local voters.

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Despite the backlash, Vance insisted he was “highly skeptical that a majority of DC residents don’t want their city to have better public safety and more reasonable safety standards.”

The visit underscored a stark political divide. While some cheered the administration’s commitment to law and order, others saw the presence of troops as a provocative overreach into a city that overwhelmingly voted against Trump.

Outside the Shake Shack, protesters continued to chant as Vance departed, leaving the debate over federal control of DC policing far from resolved.

 

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COPDEM blasts Nigerian delegation over empty Japan trade fair stand

DDM News

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Nigerian flag

(DDM) – The Coalition for the Protection of Democracy (COPDEM) has condemned the Nigerian government following the embarrassing sight of an empty national pavilion at the International Investment Fair in Japan.

Diaspora Digital Media (DDM) gathered that the fair, which commenced on August 18, 2025, drew global investors, trade experts, and economic leaders to explore opportunities across various countries.

However, Nigeria, Africa’s largest economy was shockingly unrepresented at its own stand, despite President Bola Ahmed Tinubu and a large delegation of officials reportedly attending the event.

A viral video from the fair showed vibrant stands from Cameroon, Senegal, Togo, Sierra Leone, and Guinea, each managed by representatives showcasing their nations’ economic potential.

In stark contrast, Nigeria’s booth stood deserted, with no official present to welcome prospective investors or provide promotional materials.

COPDEM, in a strongly worded statement, described the situation as “an international disgrace and a symbol of Nigeria’s collapsing governance culture.”

The group stated that the incident highlighted a disturbing trend where public funds are spent on lavish foreign trips, yet critical tasks like economic representation are neglected.

“The President cannot lead a horde of officials to a global investment fair only for Nigeria’s stand to be empty,” COPDEM declared.

“This is more than incompetence; it is a clear sign that the welfare of the country is secondary to political pageantry.”

The International Investment Fair, hosted annually in Tokyo, Japan, provides a platform for countries to present business opportunities, forge trade partnerships, and attract foreign direct investment.

Analysts say Nigeria’s absence at its own pavilion represents a costly missed opportunity, especially as the nation battles economic instability and declining investor confidence.

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COPDEM further called for an immediate probe into the delegation’s activities in Japan and demanded a public explanation from the Ministry of Trade, Investment and Industry.

The group warned that such blunders could further damage Nigeria’s international image and reinforce perceptions of mismanagement at the highest levels.

Meanwhile, social media users flooded platforms with critical comments, describing the incident as “a national embarrassment” and questioning how much was spent on the trip.

The fair continues until August 22, 2025, but critics say the damage to Nigeria’s reputation has already been done.

 

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