The World Bank Group has launched its first digital strategy to expand internet access, improve digital skills and create jobs in developing countries, as a projected employment gap of 780 million threatens millions of young people.
The bank said about 1.2 billion young people in developing countries would reach working age over the next 10 to 15 years, while only 420 million jobs are expected to be created.
The strategy focuses on expanding internet connectivity, reducing the cost of smartphones and data, strengthening digital services and preparing countries to benefit from artificial intelligence.
World Bank Group President Ajay Banga said digital technology could help countries create jobs, improve productivity and make better use of limited resources.
A key feature of the initiative is “small AI” which refers to affordable artificial intelligence tools designed for specific tasks and local needs.
These tools can work on everyday devices, including mobile phones, and in areas with limited internet connectivity.
The technology could support farmers in identifying crop diseases, help healthcare workers deliver services and enable small businesses to manage operations more efficiently.
The bank also plans to support digital infrastructure and skills development, recognising that millions of people remain excluded from online services because of high costs and limited access.
According to the World Bank, more than two billion people were offline globally in 2025, highlighting the scale of the challenge facing efforts to expand digital inclusion.
The strategy will initially focus on creating the conditions needed for developing countries to use technology productively, with the broader aim of turning digital access into better services, stronger businesses and more employment opportunities.
Source: World Bank Group
