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First Bank: Our banking operations are running smoothly

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The First Bank of Nigeria has reassured its customers that its banking operations are running smoothly.

The bank officially refuted claims of an ongoing system upgrade, confirming that the referenced message was solely intended for internal vendor communication purposes.

In a statement, First Bank clarified that its earlier notice referred to the planned migration from the current I-Supplier Platform to a more advanced Cloud-based Supplier Platform, designed to enhance interactions between the bank and its supplier network.

As reported by the Diaspora Digital Media DDM, the organization ensures that its services will operate uninterrupted, and all banking channels and client transactions will proceed without disruption, maintaining business as usual.

The management reaffirms its steadfast commitment to delivering exceptional service without interruption.

“You can continue to rely on uninterrupted access to our services, and we remain dedicated to maintaining the highest standards of service excellence,” the bank stated.

The bank urged customers to always contact official channels for authentic information on its services and to debunk any baseless rumors.

First Bank

First Bank is a leading financial institution with a long and rich history of providing top-notch banking services to individuals, businesses, and communities.

History of First Bank

First Bank was founded in 1898 as the Bank of West Tennessee, but was later changed to First Bank in 1904.

The bank has since expanded through mergers and acquisitions, growing its presence across the United States and other nations.

Services of First Bank

The bank offers a wide range of financial services, including personal banking which helps in checking and saving accounts, credit cards, loans, and mortgages.

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Also, it offers business banking services such as commercial loans, credit lines, cash management, and payroll services.

Besides, it provides wealth management services like investment, retirement, and estate planning.

Online and mobile banking is provided to aid convenient account management and bill pay.

Products

Some notable products offered by the organization include checking and saving accounts, credit cards (personal and business), and loans (personal, auto, home, and commercial).

Also, it offers investment services (brokerage, retirement accounts) and insurance services (life, health, and property).

Branches and ATMs

First Bank operates over 100 branches across multiple states, with access to thousands of ATMs nationwide.

Awards and Recognition

The entity has received various awards, such as the “Best Banks in America” by Forbes, the “Top 200 Community Banks” by US Banker and the “Best Places to Work” by American Banker.

2024 Awards

It received the “Best Private Bank for Sustainable Investing in Africa,” the “Best SME Bank in Africa,” and the “Best SME Bank in Nigeria” by Global Finance and The Asian Banker, respectively.

Also, it was awarded the “Best Corporate Bank in Nigeria,” the “Best CSR Bank in Nigeria,” the “Best Retail Bank in Nigeria” and the “Best Private Bank in Nigeria* by Global Banking and Finance.”

Mobile Banking

First Bank’s mobile app allows users to check account balances, transfer funds, pay bills, deposit checks remotely, and locate branches and ATMs.

Security

The commercial entity prioritizes security, employing advanced encryption, two-factor authentication, fraud monitoring, and secure online and mobile banking platforms

Customer Support

First Bank offers phone support (24/7), email support, online chat support, and branch and ATM locator.

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Community Involvement

First Bank engages in various community development initiatives, such as small business lending, financial education programs, community reinvestment programs, and charitable donations.

Account Opening Requirements and Fees

To open a First Bank account you must have a valid ID, proof of address, social security number or tax ID number.

Fees vary by account type (e.g., checking, savings, CDs); expect monthly maintenance fees, overdraft fees, and potential minimum balance fees.

Community Development Initiatives

First Bank engages in financial education programs, community reinvestment programs, and charitable donations and sponsorships.

Loan Options and Interest Rates

The organization gives personal loans like auto and home equity.

It offers business loans in lines of credit, term loans, commercial mortgages.

The interest rate is competitive based on loan type, term, and creditworthiness.


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